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Known Issue: Header with author block not updated when author's name changes (CSUP-1399)

Customer Issue

When changing the name of a user, their name does not update in any previously published content containing a header with an author block.

Environment

  • Studio | Campaigns | Compose
  • Member Experience | Web

Issue Details

The post still shows an old name for the author even though if we were to create a new post today and assign the user as the author it would show as their new name.

Resolution

As a workaround:

  1. Edit the campaign.
  2. Select a difference Author.
  3. Save the campaign with the "incorrect" author.
  4. Edit the campaign again to assign the correct author and save/update/publish.
  5. The latest author name will be applied.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-1399)

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Comments

1 comment

Date Votes
  • Johnathan

    This issue has now been resolved by Product Engineers.

    0

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