Customer Issue

The data file is now sending over “Preferred Name” data. This is not what displays as a user’s first name on their profile.

Environment

• Users Data File (SFTP)

Issue Details

When preferred name is mapped from the configuration for the Users Data File and a file is imported containing preferred name data, this is not applied to the user’s profile.

Resolution

Users can manually input a preferred name by editing their profile after logging in to the member experience.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-1521)