The data file is now sending over “Preferred Name” data. This is not what displays as a user’s first name on their profile.
- Users Data File (SFTP)
When preferred name is mapped from the configuration for the Users Data File and a file is imported containing preferred name data, this is not applied to the user’s profile.
Sending the Preferred Name attribute via the user file will only apply a value the first time it is sent, and if no other value has been previously set. This is to prevent the user file overwriting any changes the user themselves make to their preferred name via the Employee Experience profile.
The Preferred Name attribute should be predominantly managed by the user. (Issue ID: CSUP-1521)
This issue has now been resolved by Product Engineers.
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