Emails are being sent to an old email address even though the member is signing in with their new email address.
- Studio | People > Users (SSO for Member Experience)
A user's latest email address from SSO is not promoted to primary email if it already exists as a secondary email address.
Workaround: If possible, update the user's primary email address from a different source. For example, the User Data File or User Management API.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-604)
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