Customer Issue

For an audience, I click on export, it says it will prepare my download, but nothing happens.

Environment

• Studio | People > Audiences
  

Issue Details

Admins are reporting that when they select “export” from the Audience preview in the new Studio, a notification pops up saying it is being downloaded shortly, but it never downloads. Instead, they have to manually go to Configure > User Exports to find the export needed.

Resolution

To access exported audiences, select Configure::User Exports.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-1687)