Skip to main content

Known Issue: SAML attribute "title" is not updating profile job title/role (CSUP-1910)

Customer Issue

A member's profile is incorrect. It does not show the correct role.

 

Environment

  • Member Experience | Employee Directory/Member Profile

Issue Details

For SSO-enabled communities, Firstup provides the ability to automatically create audiences with attributes sent over your SSO connection, and have these attributes update a member's profile. The SAML attribute "title" is not updating the profile job title/role when viewed via the member experience. The "title" attribute in Studio will show the correct value.

 

Resolution

If possible, update the member's title from an alternative data source such as a mapped attribute via SFTP or API.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID:CSUP-1910)

Related articles

Comments

1 comment

Date Votes
  • Paul Wilkins

    Please see the Resolution section of the article which includes a workaround for this issue.

    0

Article is closed for comments.