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Known Issue: The "Author" Filter on Studio only displays Preferred name (CSUP-2335)

Customer Issue

"Author" Filter only displays Preferred Name

 

Environment

  • Studio | Campaigns > Author filter

Issue Details

On the Campaigns page, the Author filter is displaying some users by just their Preferred name and no last name if one has been set, or no display name.

 

Resolution

This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID: CSUP-2335)

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Comments

2 comments

Date Votes
  • Paul Wilkins

    Unfortunately the recent release did not fully mitigate this issue.

    Engineering are working on a hotfix which we are aiming to release as a matter of priority.  In the meantime, please check the Resolution section for a workaround.

    0
  • Paul Wilkins

    The hotfix has been released and this issue has now been resolved by Product Engineers.

    0

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