Customer Issue

I am unable to see the reset password option when viewing accounts in Studio.

Environment

• Studio | People | Users

Issue Details

Admins are reporting that they are no longer able to see the 'Password Reset' feature on accounts in New Studio. The Reset Password option is still available in Classic Studio for these impacted accounts.

Resolution

The workaround is to use Classic Studio if you have access to it.  Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-2125)