Customer Issue

When I attempt to sign in via SSO, I receive the following error:

unexpected JWT "exp" (expiration time) claim value, timestamp is <= now()

Environment

• Studio | Single Sign-On (SSO)

Issue Details

When signing in with SSO, if the time on your local device is out of sync with the internet time, you will be presented with the following error:

Resolution

To resolve this, adjust or re-sync the time on your device to your correct time and you will be able to sign in again.