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Known Issue: Users are restricted in New Studio by Classic topic manager permissions (CSUP-2751, formerly CSUP-2680)

Customer Issue

Our Custom Role with access to ALL Topics and Audiences is unable to publish in New Studio 

I am current user of New Studio and am unable to make edits to the posts I've created after they're scheduled or published. I get an error message that says "User Contributor must have permission to access to the content."

Environment

  • Studio | Permissions

Issue Details

A Studio role with access to a topic in New Studio is unable to publish in New Studio if they are assigned the Topic Manager role in Classic Studio and the specific topics are not assigned.

Classic topic manager permissions are being applied in new Studio, regardless of role.

Resolution

As a workaround, update the user's role in Classic Studio to either:

  • assign the relevant topics to the user in Classic Studio;
  • update their Classic role to Program Manager or Administrator;
  • demote them to a member in Classic Studio;

which will allow them to publish in New Studio.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-2751)

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Comments

1 comment

Date Votes
  • Paul Wilkins

    Our Engineering team is actively addressing this issue, and we intend to deliver an update regarding the fix’s release in the near future.

    0

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