We have Cross Community Content Management set up, but when we create a piece of content, multiple copies appear in the target Topic.
- Studio | Integrations | CCCM
When a new piece of content is published to a Topic that has cross-community content management configured, we are receiving reports that multiple copies of the same post are being created in the target Topics.
This is occurring as a result of the completed event of the copy not being registered within the required time parameter, resulting in a second or third copy being created before the first one registers as complete, which then stops the duplication.
This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-2624)