I'm trying to upload images in Studio to create a multi-image post. There is no option to upload an image to the existing placeholders. I also get an error message that the image is either the wrong format or over 10MB when it's not.
- Studio | Campaigns | Multi-image block
After adding a mutli-image block to a campaign, when attempting to edit the placeholder images, there is no option to upload an image unless you delete the placeholders first.
After clearing the placeholders, in some cases, uploading an image may result in the below error:
As a workaround, you can try closing the block and opening and reuploading the image, or deleting the block and trying again.
An additional workaround is to create a single image block with the desired image, then a multi-image block underneath which should then allow the upload to complete successfully. You can then remove the single block image thereafter.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-2764)