Admins are reporting that if users attempt to upload a video file over 300MB but under the suggested 500MB via the Web Experience, the video will appear blank and not allow to be published. The console shows a 403 error on the asset upload.
- Member Experience | Web
- Member Experience | iOS
Uploading video over 300MB via Member Experience does not upload or appears blank and unable to publish
Please upload the video via New Studio. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-2670)