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Known Issue: Opening content appended with a hashtag in the URL returns a 404 error (CSUP-3043)

Customer Issue

Firstup links are generating a 404 error if a hashtag (e.g. #external) is added to the end of the link URL.

Environment

  • Member Experience | Web

Issue Details

When a hashtag is added to the end of a content URL (e.g. #external), the hashtag changes to a slash if the user is not already signed in, resulting in a 404 error. If the user is already signed in, then the content loads successfully.

 

Resolution

This can be resolved by ensuring that hashtags are not added to content links.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-3043)

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Comments

1 comment

Date Votes
  • Paul Wilkins

    This issue can be resolved by ensuring that hashtags are not added to content links.

    0

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