Customer Issue

When I create a new template, it doesn’t automatically show up in my permissions.

Environment

• Studio | Campaigns

Issue Details

Advanced Permissions can be configured to allow Studio users to create templates, however, after doing so, the template is not automatically applied to that user's restrictions, meaning they are unable to access the template they themselves created.

Resolution

For the time being, Brand Super Admins can apply the template to the Studio user's restrictions which will allow them to access it as normal.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-3036)