When pasting text into the body of a campaign, Firstup is sometimes removing the space between bold text and normal text.
- Studio | Campaigns
Content copied from Microsoft Word that contains emboldened text can result in the space after the bold word being removed once the campaign is sent.
You can check if this will occur by doing the following:
1. Paste the text into the rich text block
2. Select 'Preview' - the preview will display as expected
3. Switch back to the Campaign editor and check the rich text block again - the space after each emboldened word will be removed
This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID:CSUP-3052)