Customer Issue
When using an acknowledge campaign, members are unable to select the Acknowledge button after completely scrolling through the content.
Environment
- Member Experience | Web
Issue Details
When an acknowledge campaign is enabled, members should see the option to select the Acknowledge button once they read through the entire content. We are currently seeing a behavior where even after scrolling to the end of the campaign, the acknowledge button is not engaged.
Resolution
This resolution outlines our best-known workaround or resolution to this issue.
1. Members may like or bookmark the campaign first. Once done, the member should see the option to acknowledge.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID:CSUP-2990)
Comments
2 comments
A fix for this issue is trending towards the 09/12 release. A further updated will be provided in due course.
This issue has now been resolved by Product Engineers.
Article is closed for comments.