Customer Issue

We've noticed some users are receiving an "unable to process link" error messages when clicking on an article link in an email and taking the user to the app to view.

Environment

• Member Experience | iOS mobile app 

Issue Details

When users click on the “read more” deeplink in an email, it is taking them to the app with an “Unable to process link” error message.

Resolution

There is no known workaround or resolution at this time.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-2988)