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Known Issue: Teams tab app doesn't stay signed in to vanity URL (CSUP-4424)

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  • Updated

Customer Issue

The Teams app is requiring users to log in every time they open it.

Environment

  • Teams Integration

Issue Details

When signing into a community with a vanity URL (companyname.onfirstup.io) via the Firstup tab app for Teams, clicking out of and back into the app will sign the user out.

Resolution

Currently the only workaround is to avoid navigating away from the Firstup app, and sign back in every time it is selected.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-4424)

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Comments

1 comment

Date Votes
  • Paul

    Our Engineering team is actively addressing this issue, and we intend to deliver an update regarding the fix’s release in the near future.

    0

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