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Known Issue: Audience user count changes do not reflect on existing campaigns or templates (CSUP-3306)

Customer Issue

Changes to audiences may not be reflected if the Audience is saved as part of a template.

Environment

  • Creator Studio | Campaigns | Deliver

Issue Details

When the number of users in an audience changes, and campaigns or templates using that audience do not display the latest count of users in the audience. This includes when a new campaign is created from a template which holds an old audience size.

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Resolution

This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID: CSUP-3306)

 

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Comments

1 comment

Date Votes
  • Johnathan

    Product Engineers have now resolved this issue. Audience user counts will now reflect updated audience user counts on existing templates and newly created campaigns.

    0

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