This article provides an overview of the AI features Firstup offers. Steps for enabling CommunicationAI for your community can be found in Enabling CommunucationAI. And for answers to frequently asked questions about Firstup's CommunicationAI, please refer to the CommunicationAI FAQ.
Content Assist
Campaign Content
AI for campaign content can help you create engaging campaigns by:
- Improve writing - A refined and structured version of the original content that upholds the original message
- Fix spelling and grammar - Error-free content that maintains its intended context and preserves the original structure while significantly improving accuracy and readability
- Use concise language - A succinct and clear version of the original content that retains key information and adheres to the same language
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Change tone
- Professional - A professional and polished communication that is clear, formal, and engages the audience effectively
- Casual - An approachable, relatable, and engaging communication that resonates well with an informal internal audience
- Straightforward - Content that is precise, user-friendly, and readily comprehensible for the internal audience
- Confident - Content that projects confidence, authority, and certainty to effectively engage and persuade the internal audience
- Friendly - Content that is friendly, engaging, and fosters a sense of connection and interaction with an internal audience
After adding text to your campaign, select the AI icon and choose which option you want to be applied to your content. You can generate alternate suggestions by clicking the the arrow icon. Choose Apply to apply the suggestion or Cancel to cancel it. Note that once a suggestion has been applied, it cannot be reverted.
Cover (Title and Description) Generation
Create engaging titles and descriptions based on your content:
- Use the AI icon to generate engaging titles and/or descriptions for your campaigns.
- Accept the generated title and/or description, revert it by clicking the arrow icon, or generate a new one by clicking the AI icon again.
Topic Suggestion
Choose topics that best align with your content, enhancing the speed and efficiency of topic selection. Click the plus sign to add suggested topics to your campaign.
Email and Push Notifications
Create engaging email subject, preview, and push notification text on demand:
- Use the AI icon to generate suggested email subject and preview text, as well as push notification text.
- Accept the generated text, revert it by clicking the arrow icon, or generate new text by clicking the AI icon again.
Sentiment Analysis
Understanding the overall user reaction to a post can be challenging, especially when the post has numerous comments. To help make this easier, Sentiment Analysis utilizes AI technology to analyze comment text and categorize each comment as:
- Positive
- Negative
- Neutral - Expressing no strong opinion or emotion
- Mixed - Contains elements of both positive and negative sentiment
No comment minimum is required for comment sentiment analysis to run and it is run immediately after each comment is posted. An average is then calculated for each sentiment and displayed on the campaign Results page in Creator Studio.
Comment Assist
Crafting a good message with an authentic voice can be difficult, especially when your audience is an entire organization, but Comment Assist makes it easy!
Comment Assist utilizes the same AI options as Content Assist. Type your comment into the comment field, select the AI icon, and choose which option you want to be applied to your comment. You can generate alternate suggestions by clicking the arrow icon. Choose Apply to apply the suggestion or Cancel to cancel it. Note that once a suggestion has been applied, it cannot be reverted.
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