We have a custom role that has access to create Campaigns and access custom Templates but gets an error when they open the Template when creating a new Campaign.
- Creator Studio | Campaigns
In some cases, a Studio user with a custom role that has the Campaigns & Calendar permission enabled and has custom templates included in their permissions may see the below error when they attempt to create a Campaign using those templates.
There is no known resolution at the current time. The workaround is to change that user's role to a Standard role.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-3294)