Customer Issue

When performing a User Import, it will show as "Failed" on the main User Import page but will still show "Processing" when viewing the individual User Import. 

Environment

• Creator Studio | Configure
  
  

Issue Details

• User Imports will incorrectly show as "Failed" despite still processing. 
  
  

Resolution

Wait for the import to update to "Complete". You can view the actual import status by clicking on the individual User Import.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-4471)