Customer Issue
Some Campaigns without Engagement Boost enabled are still using Engagement Boost features. This can also sometimes display as not having a Channel selected.
Environment
- Creator Studio | Deliver
Issue Details
Some Campaigns are showing as scheduled for delivery in the next X days despite not having Engagement Boost enabled. These Campaigns appear to be using Engagement Boost features despite not having this enabled.
Resolution
This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID: CSUP-4744)
Comments
2 comments
Our Engineering team is actively addressing this issue, and we intend to deliver an update regarding the fix’s release in the near future.
Product Engineers have now resolved this issue. New Campaigns will now correctly reflect their deliver settings on the Deliver page.
Article is closed for comments.