Customer Issue
Campaign drafts don't look like they're saving (no green dot and when I click the button to save my draft, it stays stuck on orange or red), but when I close the draft and go back in, my changes are in fact saved.
Environment
- Creator Studio | Campaigns
Issue Details
Some users are experiencing an intermittent issue where Campaigns do not appear to be saving and the red icon continues to show:
Our initial diagnosis suggests that the Campaigns are being successfully saved, but the icon in the right corner does not always reflect this.
Resolution
This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID: CSUP-4847)
Comments
1 comment
Product Engineers have now resolved this issue. Discrepancies between end user system clock and Firstup sever clocks should no longer affect the visual indication of successful saving for Campaigns.
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