Customer Issue
We are getting error in personalized field importing file while uploading csv. Error uploading personalized fields file: 403
Environment
- Creator Studio | Campaigns
Issue Details
Personalized fields files are not visible on campaigns created from a template containing personalized fields. This can result in an error when uploading a new fields file if it overlaps with the invisible one from the template.
Resolution
Avoid saving templates containing personalized fields. Instead insert personalized fields after creating a campaign from a template.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-4974)
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