Customer Issue
Sometimes when our users click on a post link in an campaign email or amplifier, they are sent to the main page instead of the post.
Environment
- Member Experience | Web
Issue Details
If an SSO user on web clicks a post link in an email or within an amplifier (and they haven't already logged in to Member Experience for that browser session) they will be redirected to the main page after they've logged in.
Resolution
The user can return to the email or amplifier and click the link again; this time they will be properly redirected to the intended post.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-5070)
Comments
1 comment
Our Engineering team is actively addressing this issue, and we plan to provide an update on the fix’s release in the near future.
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