Customer Issue
When I paste a LinkedIn URL in a campaign, I get an error and none of the data is filled out for me.
Environment
- Creator Studio | Campaigns
Issue Details
When an admin imports a URL from linkedin.com in a campaign link block, no data is scraped for Title or Description, but instead an error is shown, either "Could not fetch link preview" or "Unsupported Domain."
Resolution
After receiving the error, the admin can manually fill out the Title and Description fields using information from the link they imported.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-5093)
Comments
1 comment
Our Engineering team is actively addressing this issue, and we intend to deliver an update regarding the fix's release in the near future.
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