Customer Issue
Campaigns are being sent with Engagement Boost settings despite it showing as OFF in the Delivery section.
Environment
- Creator Studio | Delivery
Issue Details
After a Campaign is published, changes to it's delivery settings such as disabling Engagement Boost may not update backend settings and will continue to send out with the original settings despite what is shown in the program.
Resolution
This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID: CSUP-5183)
Comments
1 comment
Product Engineers have now resolved this issue. A fix has been deployed to resolve this issue. Campaigns will now update appropriately as their settings are changed.
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