Customer Issue
When I'm editing a campaign and I click away from the block I'm working on, I no longer have the formatting options available when I try to edit that text again.
Environment
- Creator Studio | Campaigns
Issue Details
When you add a text block to a campaign, the formatting toolbar when you first click into it. However, if you click on anything else, the toolbar will not appear the next time you click into that block. This means you cannot add any additional formatting at that point.
Resolution
As a workaround, please save and close the campaign, then load it again to add additional formatting to a text block.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-6283)
Comments
1 comment
A fix for this issue is trending towards the 2025-03-17 release. A further update will be provided in due course.
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