Customer Issue

When using the header block in campaigns, the image does not appear the same in Outlook as it does in the campaign preview.

Environment

• Studio
• Outlook email client (2016 / 2019 / 365)

Issue Details

The header block image is not displaying correctly in certain versions of the Outlook email client. The display issues can include the following:

• The image is not aligned with the main body of the email.
• The image sometimes appears on the left-hand side of the email.
• The image appears smaller than expected.

Resolution

There is currently no known resolution or workaround for this issue. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: PUB-1235)