Customer Issue

When creating a Template, the Summary tab will show all users of a Program instead of just the number of users selected in the Audience in the Orchestrate tab.

Environment

• New Studio | Compose 
• New Studio | Library | Templates

Issue Details

It is expected that when creating a template and pre-filling in the Audience, the Summary tab will display the number of users selected in that specific Audience. However, currently the Summary tab is displaying the number of all users in the Program.

If the template is selected for a Campaign, the correct number of users in the Audience will be displayed in the Summary tab.

Resolution

There is currently no known resolution or workaround for this issue.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: PUB-1534)