Customer Issue

I published a video in the new Studio. It works very well for its original language, but when I click the “Translate” button, the video is not clickable/watchable any longer.

Environment

• Studio | Campaigns > Compose > Video
• Web Experience | Video
• Mobile App Experience (iOS) | Video

Issue Details

Currently, for communities with content translations (premium add-on), translating a campaign posted from the new Studio which contains a video results in the video no longer being clickable/playable. This has been confirmed in the web experience and iOS mobile app, and is unconfirmed on the Android mobile app.

Testing has concluded that video posts from Classic Studio are not affected by this issue. Videos embedded in an article from Classic Studio are also not affected by this issue.

Resolution

This issue has now been fixed and moved to the Completed Issues Tracker. (Issue ID: PUB-1549)