When a user signs in using SSO (Single Sign-On), their account status still shows as 'Created' instead of updating to Registered.
- Studio | People | Users
- SSO login to employee experience.
User status should show as 'Registered' after SSO login. Instead, users are still in the 'Created' state. Their account shows a Last Active on Experience date but no Registered Date.
There is currently no known resolution or workaround for this issue.
Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-70, formerly MAGIC-3228)