Customer Issue

The date range filters This Quarter and Last Quarter do not return any data currently will not return any data in Insights reports. An error will be shown when either of these filters are used: There was a problem displaying this chart

Environment

• 'New' Studio only (does not affect Analyze reports in Classic Studio)

Issue Details

Selecting the Date Range This Quarter or Last Quarter should show results limited to those date ranges. Insights reports in the new version of Studio aren't able to interpret these date ranges, and this results in an error message being shown: There was a problem displaying this chart

This issue does not affect the Year, Month, or Week date range options. 

Resolution

The workaround is to manually select the dates for the range you are looking to filter by, instead of using the 'quarter' options. 

Alternatively, if you have access to the same report in Classic Studio, the This Quarter and Last Quarter date filters should work as expected:

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: ME-3001)