Customer Issue

 An employee is showing the incorrect job title in the web experience.

Environment

• Member Experience | Web | Profiles
• Member Experience | SSO Sign In

Issue Details

When a new user signs in for the first time via SSO, and the data from the SSO provider includes "department" data, this is added to the employee's profile. When the attribute “department” is later updated via SSO sign-in to a new value, the employee’s profile still displays an old department.

Resolution

There is currently no known workaround for this issue.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: MAGIC-7668)