Customer Issue

Topic followers for previous months is lower than what was reported during those months.

Environment

• Studio | Insights
• Classic Studio | Analyze

Issue Details

When a Topic follower is blocked, this reduces the number of followers in the Topic Follower Trend (Bar) for all intervals, not only from the date they were blocked. It should take into account the blocked_at date and only exclude them from Topic follower counts from that date forward.

Resolution

Currenly, the Topic Follower Trend chart will only report on currently unblocked users.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-42)