Customer Issue
The Video Performance Reports are showing unique viewers and total viewers are inflated.
Original Post count, notice views sits around 144k
New count sits around 2.2 million
Environment
- Studio | Insights
- Classic Studio | Analyze
Issue Details
Due to adding events to video playbacks in mircroapps we have been receiving events for every single segment of a video from content micro apps. We are in the process of cleaning up the video events from the duplicates; only historical video events should have this discrepancy, video events that occurred after the deployment of the fix on 10/24 should not have this issue.
Resolution
There is currently no known resolution or workaround for this issue. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-30, formerly ME-3286, EE-15773)
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