Customer Issue

The Video Performance Reports are showing unique viewers and total viewers are inaccurate. 

Environment

• Studio | Insights
• Classic Studio | Analyze

Issue Details

Expected Result:

In Insight, the Video Performance Report should show an accurate viewers number.

Actual Result:

The total viewers' number is inaccurate.

Resolution

There is currently no known resolution or workaround for this issue. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-30, formerly ME-3286, EE-15773)