Customer Issue
When adding a video iFrame using the Code block, it looks good while I’m composing, but the embed window is shrinking in the web experience.
Environment
- Studio | Campaigns | Code block
- Member Experience | Web
- Member Experience | Mobile
Issue Details
Adding the style attribute to an iFrame to specify size shrinks it in the employee experience.
1<p><iframe style="width: 100%; height: 500px;" src="<https://www.exampleurl.com/>" frameborder="0" allowfullscreen=""></iframe></p>This appears teeny in EE.
1<p><iframe width="100%" height="500" src="<https://www.exampleurl.com/>" frameborder="0" allowfullscreen=""></iframe></p]
Resolution
As a workaround, replace the style code with width and height (in pixels).
So for example instead of:
style="width: 100%; height: 500px;"
write:
width="100%" height="500"
for a 500 pixel high iFrame.
This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID: CSUP-4)
Comments
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This issue has now been resolved by Product Engineers.
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