Customer Issue

When adding a video iFrame using the Code block, it looks good while I’m composing, but the embed window is shrinking in the web experience.

Environment

Adding the style attribute to an iFrame to specify size shrinks it in the employee experience.

<p><iframe style="width: 100%; height: 500px;" src="<https://www.exampleurl.com/>" frameborder="0" allowfullscreen=""></iframe></p>

This appears teeny in EE.

<p><iframe width="100%" height="500" src="<https://www.exampleurl.com/>" frameborder="0" allowfullscreen=""></iframe></p]

As a workaround, replace the style code with width and height (in pixels).

So for example instead of:

style="width: 100%; height: 500px;"

write:

width="100%" height="500"

for a 500 pixel high iFrame.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-4)