Customer Issue

When saving a topic with a targeted audience that is not recommended as being unavailable on experience, you receive an incorrect error saying: Recommended topics cannot be hidden stopping you from saving the topic as being unavailable on experience

Environment

• Studio | Topics

Issue Details

Currently, you are unable to save the topic and receive an incorrect error message.

Resolution

This resolution outlines our best-known workaround or resolution to this issue.

1. If the topic must be unavailable in Experience, you can remove the targeted audience and then save it as being unavailable on Experience.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-3)