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Known Issue: Downloaded attachments column always shows no (CSUP-214)

Customer Issue

When viewing the Post Performance report, the downloaded attachments column always displays 'No'.

Environment

  • Studio | Insights

Issue Details

When viewing the Post Performance report and looking at the Viewer Details table, the 'Downloaded Attachment' column always displays 'No' regardless of whether or not the user downloaded the attachment or not.

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Resolution

There is currently no known workaround or resolution for this issue. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-214)

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Comments

2 comments

Date Votes
  • Paul Wilkins

    A fix for this issue is scheduled for the 07/18 release. We will provide a further update upon completion of this release.

    0
  • Paul Wilkins

    The previous release for this item was delayed due to further issues discovered during testing.  A fix for this issue is now scheduled for the upcoming release on August 29.

    0

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