Customer Issue

All published posts are not appearing on the web experience when viewing the Featured section or when viewing the topic directly.

Environment

• Member Experience | Web

Issue Details

When navigating to topics via the web experience, in some cases the full list of published posts are not displayed as expected. This is also occurring in the Featured posts section. In most cases, refreshing the page will result in the missing posts appearing.

Mobile is not affected.

Resolution

The workaround is for users to refresh the page after visiting it and the missing posts should then appear. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-169)