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Known Issue: Unable to enter new password when resetting password (CSUP-252)

Customer Issue

When resetting a password on mobile, the keyboard is obstructing the entry fields with no ability to scroll or move the keyboard.

Environment

  • Member Experience | iOS mobile app

Issue Details

On the iOS mobile app, resetting a password through user verification, as opposed to through email, results in the new password entry field being hidden behind the on-screen keyboard so it cannot be selected.

Resolution

This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID: CSUP-252)

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Comments

1 comment

Date Votes
  • Paul Wilkins

    This issue has now been resolved by Product Engineers.

    0

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