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Known Issue: iOS mobile app crashes on open (CSUP-275)

Customer Issue

When I open the Firstup app on my iPhone it immediately crashes and closes.

Environment

  • Member Experience | iOS mobile app 

Issue Details

We are seeing an issue where, in some cases, after updating the iOS app to version 4.6.0, the app will crash and close immediately after being launched.

This issue does not occur every time and is only affecting iOS users.

Resolution

The new version of the app 4.7.0 has now been released and is available for install and this issue has now been moved to Complete on the Known Issues Tracker.(Issue ID: CSUP-275)

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Comments

1 comment

Date Votes
  • Paul Wilkins

    This issue has now been resolved by Product Engineers.

    0

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