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Known Issue: Employee not receiving campaign emails(CSUP-272)

Customer Issue

Some employees are not receiving any campaign emails even though they have a valid email address.

Environment

  • Studio | Campaigns – Email

Issue Details

Developers have identified a change to our code which causes users who have previously had an email error to be treated as unreachable by email starting from 2022-07-06. Developers are working to reverse this code change and find a better solution for confirming email reachability. We'll update you again when any further progress is made.

Resolution

This issue has now been resolved by Product Engineers, and moved to Complete on the Known Issues Tracker. (Issue ID: CSUP-272)

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Comments

1 comment

Date Votes
  • Paul Wilkins

    This issue has now been resolved by Product Engineers.

    0

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