Customer Issue

Currently, when we enter an enlarged/colored font header, it looks fine on the computer but appears distorted on a mobile device.

Environment

• Member Experience | iOS > Outlook app
  
  

Issue Details

When viewing a campaign in the Outlook app (version 4.2228.0), the header text does not display correctly. The text appears compressed and overlaps on each line.

This does not occur in Studio when viewing the preview, or when viewing the content on the web experience. This issue may also occur in older versions of the Outlook app.

Resolution

There is no known resolution or workaround at this time. Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-307)