Customer Issue

 After publishing a campaign without a topic or channel, saving an edit to the campaign causes an error

Environment

• Studio | Campaigns | Compose

Issue Details

It is possible to publish a campaign with an audience and no topic, and no communication channels selected so that it is only posted to the For You feed. If you try to edit and update the campaign after publication, changes cannot be saved and an error is returned stating a channel or a topic must be selected.

Resolution

There is no resolution to this issue at this time. As a workaround, save the campaign as a draft and then publish it from the draft section.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-367)