Customer Issue

I’m attempting to use the forget user API call and I am getting an internal server error.

Environment

• Partner API

Issue Details

Users receive a 500 error when attempting to use the /v2/Users/{user_id}/forget endpoint with the Partner API.

Resolution

Currently, users would need to be forgotten manually using the steps at https://support.firstup.io/hc/en-us/articles/4419515793815-Export-or-Forget-a-User-s-Data-GDPR-Compliance

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-411)