Customer Issue

If I search for the full title of a post that includes a special character I get zero results, however, if I search for only the partial title, the post appears.

Environment

• Member Experience 

Issue Details

When searching for posts or topics, if there is a special character in the middle of the title, such as "&" the search will display no results. If you search up to before the special character, the post will usually appear in the results.

Additionally, searching keywords from the post or topic should also show the post or topic in the results.

Resolution

There is currently no known resolution for this issue. The workaround is to search for keywords from the post or topic.

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-473)