Customer Issue

We’ve noticed lately that when we feature a post, the badge remains present in Assistant. Then, the app will show us older featured content that we’ve already clicked on or cleared out.

Environment

• Member Experience | Web & Mobile > Assistant/Notifications

Issue Details

We are receiving reports that some users are seeing older featured content being recommended in the web and mobile assistant and the notification badge on the mobile app will not clear when this occurs.

Resolution

There is currently no known workaround or resolution for this issue.  Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-528)