Note: This article only applies to customers with access to the member experience and, therefore, does not apply to email-only customers. Your role and restrictions will determine whether all functionality referenced will be available. For more details on Creator Studio access, please refer to the Defining Roles and Permissions article.
Creator Studio users can publish from the mobile app or web experience! You should still use Creator Studio for full editing power, but you can use direct publishing to quickly and easily publish content on the go. From the member experience, you are able to publish immediately (your campaigns are not subject to "review" like member content) and some Creator Studio options are available such as commenting, translations, and sharing.
Direct Publishing Permission Table
Note: Members cannot leverage direct publishing. Their permissions are listed here for contrast with Creator Studio-level roles.
Action | Brand Super Admin | Community Admin | Content Publisher | Content Creator | Member | Custom Role with 'Publish Campaigns' - 'No Restrictions' | Custom Role with 'Publish Campaigns' - 'Restrictions' |
Publish directly |
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*
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*
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* |
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Publish with approval | N/A | * | * | ** | ** | ||
Set as Shareable | |||||||
Configure post:
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Save as draft | |||||||
Edit (user's own post created in the member experience)
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* | * | ** | ** | |||
Exempt from banned terms auto-moderation |
*Content Publishers, Community Admins, and Custom Roles (with 'Publish Campaigns' - 'Restrictions') can publish directly to their assigned topics. Posts published to all other topics will be treated like submissions from a Member. If updates are made to a post that was submitted for approval, the post will have to go through moderation again. Note: Topics (including assigned topics) will not be available for selection if the topic is targeted to an audience the user is not part of.
** Content Creator posts to all topics (including assigned topics) will be treated like submissions from a Member. Like Members, Content Creators do not bypass “needs review” and they do not have access to additional post settings such as the shareable toggle. The only difference between a Content Creator and a Member is that Content Creators are not subject to banned terms auto-moderation. If updates are made to a post that was submitted for approval, the post will have to go through moderation again. Note: Topics (including assigned topics) will not be available for selection if the topic is targeted to an audience the user is not part of.
How to Use Direct Publishing
To use direct publishing, simply create content as outlined in the article on creating content. Depending on your role in Creator Studio, additional options will be available to you (see above).
There is one important requirement for all Creator Studio users. You must have access to the topic in the member experience to submit content to the topic. In other words, if the topic is targeted, you must be included in the topic targeting.
When users with restricted roles and assigned topics submit through the member experience, they can select either their assigned topics or topics open for member submissions exclusively. We ensure a clear separation, allowing users to focus on their designated topics or explore additional available topics.
How to Edit Content
You can edit content in Creator Studio or edit content from the member experience as outlined in Submit and Edit Content.
How to Analyze Your Content
Post authors can see in more detail how their campaigns are performing at any time.
Mobile App
- Log in to the mobile app.
- Navigate to either:
Submit Content - swipe up on the window to see your content.
Profile (under the stack icon) - scroll down to the Recent Activity and select See All. - Under Recent Activity, find the post you're looking to review.
- Tap the down arrow to open up the post metrics:
- Reach: The total count of users that have interacted with the post
- Opened: Total number of times the post was opened
- Likes: Total number of likes on the post
- Comments: Total number of comments on the post
Web Experience
- Log into the web experience.
- Select your Profile and then Posts.
- Under Posts, find the post you're looking to review.
- Click on the post to open the full view.
- Tap the three dots to open up the post metrics:
- Reach: The total count of users that have interacted with the post
- Opened: Total number of times the post was opened
- Likes: Total number of likes on the post
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